Redwood for Contractors
Built for the one‑day swap.
A variable speed ducted heat pump that fits the furnace closet, sets to 2 or 3 tons on site, and sends the fault to you instead of the homeowner. We've installed more than 600 heat pumps with our own crews. Redwood is the one we built.
- Furnace out to heat pump running
- 6hrs
- Saved per job versus a distributor pair
- $2,800
- Parts warranty for certified partners
- 12yr
We install it too
We're the first contractor on Redwood.
Our crews put Redwoods into Bay Area homes every week. When something goes wrong on a job we hear about it first, because it's our job too. That's where the install guide, the training and the support line come from.
- Typical swap, two techs. Industry norm is a day and a half.
- 6 hours
- Lower callback rates compared to popular equipment.
- 50%
- From order to your shop. Parts ship next day.
- 2 days*
Install times and callback rates from Electric Air's own jobs, 2024 to 2026.
*Bay Area only for now.
Easy to sell
Homeowners say yes to this one.
Every reason a homeowner hesitates on a heat pump, Redwood takes off the table.
01
Fits the house
The 19.8 inch air handler goes where the furnace was. No closet rebuild, no attic surgery.
02
No surprise construction
22 amps on the existing panel, 115V or 240V air handler, standard flare connections. The quote is the equipment and the install, nothing bolted on.
03
Cheaper to run
20.2 SEER2 and 10.2 HSPF2. Among the most efficient ducted units you can buy, and it qualifies for the rebates.
04
Priced to win
Direct pricing with no distributor markup.
05
Quiet
57 dBA outside, 44 inside. Quieter than the furnace it replaces.
One platform
Stock one unit. Set the tonnage on site.
Every Redwood ships on the same chassis. Your tech sets it to 2 or 3 tons at the install, so the truck carries one SKU and a wrong load calc never means a second trip. Two SKUs cover 2 and 3 ton. Mitsubishi lists over 1,800.
- SEER2
- 20.2
- HSPF2
- 10.2
- kBtu/h heating at 5°F
- 25.0
- dBA outdoor
- 57
Retrofit-first
Built for the furnace closet.
A gas furnace in the closet, ducts in the attic, a panel that wasn't built for this. Redwood was designed on those jobs.
Closet fit
Drops into the furnace footprint
The 19.8 × 22.13 × 45.75 in air handler is sized for the closets and attics where gas furnaces already sit.
115V or 240V
No new circuit for the air handler
The air handler runs on either supply, so most retrofits reuse what is already in the wall.
22 A
Fits the existing circuit
22 amp minimum circuit ampacity keeps most jobs on the service that's already there.
5/8″ or 3/4″
Ties into existing line sets
The vapor line connects to a 5/8″ port or to an existing 3/4″ line via a reducer, allowing more retrofits to reuse line sets and saving install time.
Canopy monitoring · January 2027
Know before the callback.
Every Redwood ships with the Canopy controller, and Canopy monitoring goes live in January 2027. From then it streams system health to your team, so a problem shows up on your dashboard before it shows up as an angry phone call.
Runtime and efficiency
Live performance for every system you have in the field.
Fault alerts
The fault goes to you first. You call the homeowner before the homeowner calls you.
Fewer truck rolls
Show up knowing what failed, with the right part on the van.
Across our own fleet, Canopy caught 9 of 10 faults before the homeowner called.
Download Canopy spec sheetQualified leads
We send you qualified leads.
Certified Redwood partners get homeowner leads from Electric Air that are already qualified. You know the home, the system and what they want before you pick up the phone.
01
A homeowner asks for a heat pump
Electric Air runs its own heat pump marketing. Requests in your service area come to you.
02
We qualify it
We check the home, the current system and what the homeowner wants before it reaches you.
03
You get a job ready to quote
The lead arrives with what you need to price the install. You call, quote and close.
The Redwood program
Everything your crew needs to sell it and install it.
01
Contractor pricing
Buy direct from Electric Air, no distributor in the middle. A comparable Mitsubishi SVZ and SUZ pair runs about $6,500 through a distributor.
02
Crew training
Half a day, hands on, at your shop or ours. Your crew is leading Redwood swaps after one install.
03
Canopy for your fleet
From January 2027, a dashboard of every Redwood you install, with faults routed to your team.
04
Qualified leads
We send certified partners qualified homeowner leads in their service area, ready to quote.
05
Warranty
12 year parts warranty for certified partners. 5 years for everyone else.
06
Support from people who install it
A line staffed by Electric Air techs who put Redwoods in every week. Answered in under 15 minutes, 7am to 7pm, seven days.
Contractor FAQ
Questions before you sign up.
How do we buy Redwood?
Direct from Electric Air, with no distributor in the middle. Orders ship the next day and reach your shop in about 2 days.
Which sizes are there?
Two SKUs cover 2 and 3 ton. Both are built on the same chassis, and your tech sets the tonnage at the install.
What does training involve?
Half a day, hands on, at your shop or ours. Your crew is leading Redwood swaps after one install.
What is the warranty?
12 year parts warranty for certified partners. 5 years for everyone else.
Who do we call when something goes wrong?
A line staffed by Electric Air techs who put Redwoods in every week. Answered in under 15 minutes, 7am to 7pm, seven days. From January 2027, Canopy also sends system faults straight to your team.
Is Redwood a cold climate unit?
Yes. Redwood is an ENERGY STAR certified cold climate heat pump, listed in the AHRI directory, and it runs down to -13°F.
Contractor pricing
Get contractor pricing.
Tell us about your shop. We'll send pricing and set up a call to walk through training and your first install.