Electric Air · Santa Clara County
Get a Heat Pump in Palo Alto
Palo Alto's Eichlers and older homes are classic heat-pump upgrades, and the city-run utility offers some of the strongest electrification incentives around.
5.0 from 100+ Google reviews
Rebates for Palo Alto homeowners
Most Palo Alto homeowners qualify for $2,500+ in combined incentives. We check every program you're eligible for and handle the paperwork — you just claim the savings.
Local utility
City of Palo Alto Utilities
Palo Alto's community energy program for Santa Clara homeowners switching off gas.
Permitting in Palo Alto
Every AHJ has its own rules for where equipment can sit and how loud it can be. We pull the permit, meet Palo Alto's requirements, and handle the inspection — here's what the local code actually says.
3ft
Property-line setback
View Palo Alto's ordinance
How it works
01
Online Quote
Answer a few questions about your home and get a real, firm-price estimate in minutes — no home visit required.
02
Virtual Site Visit
Upload a few photos of your home and we'll verify your quote, tailoring the system design to your space.
03
Installation
Our own licensed, bonded, and insured technicians install your system — never a subcontractor crew.
04
Continued Support
Labor and parts warranty, a maintenance plan, and a 60-day guarantee back every install we complete.
Redwood Series
Installed with the Redwood heat pump
Every Palo Alto install ships with our own variable-speed heat pump — built to drop into your furnace's footprint, run quiet, and be field-switchable between 2 and 3 tons so it's sized exactly to your home.
21.0
SEER2 cooling efficiency
11.2
HSPF2 heating efficiency
55 dBA
As quiet as a library
2–3 Ton
Field-switchable capacity
What a heat pump costs in Palo Alto
Every home is different, so your firm price comes from an online quote. Here's a typical range for Palo Alto homeowners:
Before incentives
$13,500–$16,200
Typical 2–3 ton Redwood install
After rebates
$10,000–$12,700
With $3,500 in City of Palo Alto Utilities rebates & incentives applied
Estimated range shown for illustration only — your firm, all-inclusive price is set after a free online quote and virtual site visit.
CALCULATOR
Estimate your Palo Alto heat pump cost
Answer a few quick questions to see your likely installation range and the local rebates available in Palo Alto.
Tell us about your home
How is your home heated today?
Your ducts and AC
You already have ducts from your central furnace. We reuse that infrastructure, swap in a heat pump, and you get heating + cooling from one system.
- 01One thermostat, whole-home comfort
- 02Reuses your existing vents
- 03Heating + cooling in one system
What Bay Area homeowners say
The installation team was great!
The installation team was great -- they worked through the old-house issues and managed to route the line neatly into the attic for the ceiling cassette. We worked with the designer to create a 4-zone system that is perfectly sized for our space.
Chris Habecker
Electric Air was absolutely incredible!
Every employee was knowledgeable about the products offered and how they would effectively replace our gas heaters. Electric Air worked quickly to schedule the installation and were even able to move up the installation to accommodate our schedule.
Joseph E Gruber
Quieter than I expected
Electric Air replaced an old gas furnace with a heat pump. Found good placement for the heat pump and rearranged the ducting to significantly reduce the footprint. Roman and Michael did a great job, neat and tidy.
Jean-Louis Excoffier
Recent Bay Area installs
Palo Alto heat pump FAQs
How much does a heat pump cost in Palo Alto?
Most Palo Alto installs run $13,500–$16,200 before incentives, often $10,000–$12,700 after rebates. Your online quote gives you a firm, all-inclusive price after a quick virtual site visit.
What rebates are available to Palo Alto homeowners?
Palo Alto is served by City of Palo Alto Utilities. We check every rebate you qualify for and highlight them in your proposal.
Where can the outdoor unit go on my Palo Alto property?
Palo Alto requires outdoor mechanical equipment to sit at least 3 feet from the property line. We confirm placement against your property's setback during your virtual site visit.
How long does installation take?
Most Palo Alto installs are completed in a single day by our in-house technicians — no subcontractors, no multi-day scheduling.
Do you handle permits and inspections in Palo Alto?
Yes. Electric Air pulls the permit, meets Palo Alto's local requirements, and coordinates inspections as part of every installation.
Promises we put in writing
60
Days
Money-back guarantee
Not satisfied in your first 60 days? We'll make it right or refund your system in full.
0
Surprises
No-surprises guarantee
We surface anything not included — like drywall repair or asbestos removal — before you start. Miss one, and we cover it for free.
10
Years
Labor warranty guarantee
Every install includes a 2-year labor warranty standard, extendable up to 10 years on our service plan.